Saturday, December 15, 2012
Chutzpah ?
The little Skoda has developed an irritating rattle. Something to do with the metal dog guard. A strange harmonic - hacksaw and tuning fork combined. Over the last three weeks Angus has had a number of increasingly 'direct' conversations with the salesman and the garage owner over the scratches on the inside of the windscreen . He must now decide if he has the chutzpah to take the squeaking vehicle in to the local dealership to be fixed. The alternative ? A fifty mile drive to the anonymity of the showroom in Toulouse. From the garage owners tone of voice during our last ' conversation ' this may be the wiser course. That old adage - ' it pays to complain ' . Not always true.
In the little market town the municipal workmen have mummified the trees outside the church in a shroud of Christmas lights. Every branch covered from tip to trunk. That must require patience if not skill.
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Showing your chutzpah face to face with someone may work better--And you'd have a 50 mile drive to get it...
ReplyDeleteI think the Mayors wife should take outdoor decorating lessons from the municipal workmen.
Wonder how long that tree will be shrouded in lights. Looks like something that'll stay up all year.
ReplyDeleteXXXOOODaisy, Bella & Roxy
Perhaps a letter to the chief executive
ReplyDeleteof the Skoda division at VW would
eventually get you some action. Don't
you have some sort of new car warranty
which would cover these problems?
Yes, a letter to the appropriate executive at Skoda should help. And it may take more than one. A barrage of letters earned a completely new front seat instead of just repairs.
ReplyDeleteMy condolences for both the car problems and those mummified trees. Oy!!
ReplyDeleteI love the tree!! & sounds like you'd do best to skeedadle the Skoda to Toulouse.
ReplyDeleteI love the tree too!
ReplyDeleteDo Skoda know that you have a blog with a worldwide readership!!
ReplyDeleteYou have my sympathy! Any squeaking noise inside the car drives me crazy!!! Even when it stops, I still hear it (see - crazy!) :)
ReplyDeleteI think talking in person is a lot more effective than talking on the phone! Good luck!
ReplyDeleteI bet those trees are beautiful at nighttime!
Second the ideas that you should complain directly to the home office -- you could also let tham know that the salesman was less than polite to a valued customer. There's no excuse for them foisting a faulty vehicle off on you, in strongest possible terms, et cetera. Car salesmen try to bully, don't let them -- they wouldn't have done that to Robert the Bruce.
ReplyDeleteDefinitely patience!
ReplyDeletePerhaps the Font could take the car to the local place and use her incredible sense of humor to convince them to help? On the other hand, her humor requires some intellect to understand so that might not work...